Case Study - Accelerating Digital Document Signing with DocuSign API Integration for Accident.com

Intuio Software Labs transformed the process of document signing for Accident.com by integrating the DocuSign API, which resulted in quicker, accurate, and completely automated workflows. Discover how our innovation improved efficiency and client contentment.

Client
Accident.com
Year
Services
Web Application Development, Mobile Application Development

Overview

Accident.com, a fast-growing legal and insurance services platform, approached Intuio Software Labs to modernize and streamline their document signing processes. They required a secure, automated system that would allow sequential signing for multiple parties, ensuring smooth transactions. To meet these needs, Intuio Software Labs implemented DocuSign API integration, enabling Accident.com to manage digital signatures effortlessly while providing full visibility into document status across all participants.


Challenge
Accident.com faced an inefficient and error-prone document signing process. Sending documents manually between sellers, buyers, and observers introduced delays and risks of missing or incorrect signatures. Accident.com needed an automated solution to optimize the workflow and ensure sequential signing, accurate tracking, and timely completion of all document-related tasks, while keeping relevant stakeholders informed.


Solution
Intuio Software Labs integrated the DocuSign API into Accident.com’s platform, enabling a seamless digital signing experience. Our solution included:

  1. Custom dynamic document templates with placeholders for personalized data like buyer names and contract details.
  2. Automation of sequential signing, starting with the seller, then the buyer, while ensuring that observers were notified.
  3. Real-time status updates and notifications to all parties involved, minimizing manual intervention.

  4. Using our tailored implementation, Accident.com now automatically generates and sends documents for signature, improving the overall speed and accuracy of the signing process.


    Results
    1. 40% reduction in document turnaround time: Our solution significantly shortened the time required to collect all signatures, allowing transactions to be completed faster.
    2. 25% reduction in errors: By automating data entry and document routing, the integration reduced human errors, improving the accuracy of signed documents.
    3. Increased document processing capacity: Accident.com can now handle a higher volume of transactions without delays or bottlenecks.


    4. Impact
      The DocuSign API integration delivered by Intuio Software Labs transformed Accident.com’s operations, offering faster, more reliable document handling and boosting overall efficiency. This digital transformation allowed Accident.com to process contracts with greater ease and precision, providing a superior experience for both internal users and clients.

      What we did

      • Laravel
      • Docusign

      Intuio Software Labs transformed our document signing process with their DocuSign API integration. The automation saved us time, reduced errors, and provided a smoother experience for our users. Their professionalism and attention to detail made the project a success. We’re extremely satisfied with the results!

      Jack Chemtob
      Jack Chemtob
      CEO of Accident.com
      Reduction in Document Turnaround Time
      40%
      Client Satisfaction
      90%
      Increase in User Adoption of Digital Tools
      25

      Tell us about your project

      Our offices

      • Goa
        Corporate Office: Cubicle-7, Centre for Incubation and Business Acceleration, Verna - Goa, India, 403722